Privacy Policy
Privacy Policy
rokana / Makoto Yagenji (“we,” “us,” or “our”) handles personal information obtained through this website and our services in accordance with the following policy.
1. Information We Collect
We may collect information provided by individuals through inquiry forms, email communication, meetings, and other means, including name, company name, affiliation or title, email address, phone number, inquiry details, consultation details, and other information voluntarily provided.
2. Purpose of Use
We use the personal information we collect for the following purposes:
- To respond to inquiries and provide necessary communication
- To provide information, proposals, operation, and delivery of our services
- To conduct meetings, contracts, billing, payment, and other business-related procedures
- To conduct and communicate regarding seminars, training, coaching, and consulting services
- To improve our services and website
- To distribute newsletters, seminar information, articles, and other notices
- To respond to legal, regulatory, or other necessary requirements
3. Provision to Third Parties
We do not provide personal information to third parties except where required by law, where consent has been obtained, or where handling is entrusted to service providers within the scope necessary for business operations.
4. Outsourcing
We may outsource the handling of personal information to external services or contractors within the scope necessary for inquiry management, website operation, form management, email distribution, accounting, and other business operations. In such cases, we will take necessary and appropriate measures to manage the entrusted parties.
5. Security Management
We take necessary and appropriate security measures to prevent leakage, loss, damage, unauthorized access, and other risks related to personal information.
6. Disclosure, Correction, Suspension of Use, and Deletion
If an individual requests disclosure, correction, addition, deletion, suspension of use, or suspension of provision to third parties regarding their personal information, we will respond promptly within a reasonable scope in accordance with applicable laws and regulations.
7. Newsletters and Related Communications
We may send newsletters, seminar information, articles, and other notices when consent has been obtained or when such communication is reasonably related to our services.
If you wish to stop receiving such communications, you may request suspension at any time by using the unsubscribe method indicated in the email or by contacting us.
8. Cookies and Analytics Tools
This website may use cookies and analytics tools to understand usage and improve the website. Information collected through cookies does not identify specific individuals. If analytics tools are introduced, necessary details will be provided in this policy or on this website as appropriate.
9. External Links
This website may contain links to external websites. Please refer to the privacy policies of each external website for how they handle personal information.
10. Changes to This Policy
We may revise this policy as necessary. Any revised policy will take effect when posted on this website.
11. Contact
For inquiries regarding the handling of personal information, please contact us through the inquiry form on this website or through contact information separately provided by us.